This Privacy Policy applies under the Data Protection Act 1998 and 2018

GlobalARRK is a registered UK charity (UK Registered Charity Number 1170455) since 2016.
GlobalARRK supports parents around the world who have moved abroad and are not able to legally return to live in their home country with their children.
Information we collect:
● Your name & email address
● Any other information you provide via our Contact Form / Survey or in verbal & electronic
communication with volunteers
● Your IP address and browser

Any information we may collect from you may be used in the following ways:
– To help us understand why you have contacted us
– To help us understand your situation
– To contact you to discuss your situation, to provide better support
– To provide you with information you may need
– To link you up with other people in your situation via our peer to peer support groups
– To create statistics to help raise awareness of the issue
– To help us understand what help and support parents require, so we can improve our system and network

Personal Information
Any personal information we collect about you will only be used by our GlobalARRK team. This is necessary, so we can provide you with relevant information and support.
We will under no circumstances share or sell any of your personal information with organisations and third parties unless you have expressly instructed us to do so.

Please note: Should the situation arise, that you or anyone else may be in danger, we are required by law to inform the police.
When we use external companies to collect or process personal data on our behalf we do comprehensive checks on these companies before we work with them, to ensure your privacy is protected.

Links on or to our website
Any links that we may have on our website or we provide you with for potential support or information, have their own privacy policies.
Our privacy policy only applies to our organisation – GlobalARRK.

Cookies:
The website contains plug ins and google analytics to improve our service. These use cookies and the website contains a consent box.

How long we store your data:
We will hold your personal information on our systems for as long as is necessary but no longer than 6 years after you cease to be a client or in contact.

Access to your personal information
We are committed to protecting your personal information, you have full control over your information we hold. If you wish for us to share with you or delete your personal information, please get in touch via Email.

Please note, that it may take up to 72 hours until your personal information is deleted from our system.
E-Mail: dataprotection@globalarrk.org

Security
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

We will do our utmost to use commercially acceptable means to protect your Personal Information, however we cannot guarantee its absolute security.

Changes to our Privacy Policy
This Privacy Policy is effective as of January 20th 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being published on our website.
We reserve the right to update or change our Privacy Policy at any time.

FURTHER INFORMATION
The laws that dictate how your personal information can be used are:
The Data Protection Act 2018, 1998
The Privacy and Electronic Communications Regulations 2003

At GlobalARRK we do our best to go beyond the minimum requirements and also follow the best practice code set out by the Fundraising Regulator: Code of Fundraising Practice.

You can also contact the Information Commissioner’s Office at ico.org.uk to find out more or report a concern. They are the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. We work with them to make sure that we collect, store and use your information appropriately and don’t do anything you wouldn’t expect us to.